We believe twitter is a fab tool for trades as it is an ideal method for listening to what is going on in our industry of plumbing, plastering, tiling, garage conversions, and providing advice where we can regards DIY or home improvements, and through gaining natural recommendations.
You can imagine that in terms of customer service we really want to do a good job as we want tweets about our service to be favourable!
If you have any tips or comments you would like to share with us then tweet us @floatltd or leave a comment here, or email us at firstname.lastname@example.org
Look out for twitter exclusive offers from us such as this one which is running until the end of Feb 2011.
The directors at Float are Maxine* and Tim Welford. Float has been operating since 2004 and only operates locally. We are not a franchise or a large national firm but rather a small family business committed to our local reputation.
Tim & Max
* Maxine looks after the customer support and sales and marketing side of the business through her own business, Maxxy (www.maxxy.co.uk) to make the most of resources, so you may be following her or be being followed by her as @maxinemaxxy.